But there is an easy way to find out how you sound.īob from The Test Call ( ) operates a free test number that anybody can call (from any kind of line) to see how they sound by letting you talk - and then playing back your voice. If you're using VoIP you can't assume that. The biggest problem is that the guys calling me don't even know!Īs long as our own voice sounds OK in our handset (called sidetone) it's easy to assume we sound OK to the person at the other end. I take calls all day from companies all over the country and am appalled at the quality of many of the calls.
Maybe the biggest?Ī big problem is when the Echo Canceller in the phone or in the station port / CO line interface is turned up too high, causing a clicking / ticking / staticky sound that you generally don't hear on the end making the call. Call Quality: An Easy Way to Hear How Your Phone Sounds on the Other EndĬall quality is one of the biggest issues with VoIP phone calls.
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